After you complete your transaction throuh paypal you will recieve an email with a username and password. You can then go to the website and login through the home page by choosing the appropriate account. You will continue to be billed on a monthly basis until you cancel.

After you complete your transaction throuh paypal you will recieve an email with a username and password. You can then go to the website and login through the home page by choosing the appropriate account. Your membership will expire after 1 year and will not automatically renew

You do not need a paypal account to purchase a membership. Once you are directed to the paypal website you will be able to select "Proceed without loggin in". From there you can pay with Visa, Mastercard, American Express, or Discover.

Corporate Memberships offer access to every asset in the CGBackLot. Individual Memberships have access to 90% of the assets. All Corporate Memberships come with Technical Support while only annual Individual Memberships have Technical Support.

You can cancel your subscription at any time. Simply login to your account and choose Profile Manager. From that window press the Unsubscribe button. Your subscription will end just prior to your next billing cycle.

Our assets have years of experience and knowledge packed into them. Each asset has been tested and used in a production environment.

Absolutely! That is the point of the CGBackLot. You can use these assets in any manor with the exception of redistributing them. They may not be resold whether in whole or in part. Please see the License Agreement for more details.

All of our assets are saved in multiple formats. Characters are the most versatile assets in the CGBackLot and come with FBX and PSD files. The FBX format can be read by Maya, 3D Studio Max, XSI, and Lightwave. OBJ files are also provided but do not support every feature. Other assets, such as special effects, are not cross compatible. They are saved in a software specific format. You can view the metadata of each asset, prior to download, to see what formats and features are available.

Maybe, maybe not. Every company has a unique pipeline, and typically each production has its own set of requirements. We cannot guarantee that our assets will plug directly into your pipeline but you can modify them to accomondate what you need.

On the CGBackLot's home page there is a link for sending us an email if you cannot remember your username and or password. Simply fill out the proceding form and your information will be emailed to you.

If you download an item and it does not perform the way it is stated it should fill out the customer service form found at the following link. You do not need Technical Support for reporting an issue, only an active membership.